Program Behaviors and Student Outcomes
What support structures are critical to providing quality access to online instruction? What patterns of behaviors lead to increased student learning for different populations?
These studies examine program staff behaviors, such as support provided through coaching, tutoring, supplemental instruction, and program or institutional services, and more, that influence student access and success, including learning. They may also include understanding the roles and experiences of staff as well. Findings influence decisions in designing support structures and encourage support staff behaviors to positively influence student success.